Q: Do you service my area, and is there a delivery charge?
A: Monkey Giggles is located in Snellville, Georgia and offers free delivery within a 25 mile radius of Snellville. If your location is more than 20 miles there is a $250 minimum purchase that may include any combination of items. Contact us if you are unsure.
Q: Are you insured? A: YES!
Q: What payment do you accept?
A: We accept cash, business checks (10 days in advance), Credit/debit cards or online payments.
Q: Do you Deliver and Set Up?
A: Monkey Giggles will deliver, set up, then take down the bounces and fun foods so all you will have to do is have FUN.
Q: How long is the rental period?
A: Monkey Giggles will delivery your order typically 1 hour before you event starts and typically 1 hour after your event ends. (We know you've just been through an exhausting event and fun time is over. You can make US the bad guys to get the kiddies out)
Our latest pickup time is seasonally based. Insurance regulations require us to pickup the units 1/2 hour before sunset or the next day. Next day pickups have a $40.00 additional charge and are picked up between 11am-2pm.
Q: What is your inclement weather policy?
A: If there is a 50% chance or more of inclement weather on your delivery date, we will contact you prior to delivery. If you would like to cancel you will receive a full refund. If you accept delivery you are responsible for the full amount regardless of future weather conditions.
Q: Does anyone need to be home for delivery/removal?
A: Yes for delivery as we would need the rental contract signed. No for removal. Just make sure we have access to the unit and equipment and that cords, blowers, etc. are accessible.
Q: Can I pick the inflatable bouncer or slide up at your location, and set it up myself?
A: No. To insure the safety of your children and guests, all of Monkey Giggles inflatables must be set up and taken down by one of our representatives. Due to the sheer size of our bouncers (most are over 300 pounds), no customer pick ups are permitted. And why would you? These units are extremely heavy and confusing to roll. Besides, it's best to leave the work to us.
Q: What type of surface is needed for inflatables?
A: You will need a mostly flat area that is clean of debris, tree roots, or pet waste. If you do have a sprinkler system, please advise us before setting up as we do use long stakes to secure the units. Please inform us if you have watered or cut of the grass before or the day of the event so that we may set up properly.
Q: Can inflatable bounce houses or slide be setup on pavement (i.e. cul-de-sacs) or driveways?
A: Yes. Hard surfaces must be smooth and clean. Rough concrete surfaces will require the use of a tarp (which we supply).
Q: How much space is required?
A: Amount of space required depends on the inflatable that is rented and a representative will let you know in advance of the rental.
For proper clearance, you will need at least a 20' x 20' area (larger units of course need more space), with clearance overhead (no power lines, trees, branches, overhangs, etc.) of 20 feet. An electrical outlet needs to be within 100 feet. If you do not have an electrical outlet nearby, a generator will be required. (We also rent generators.)
Q: What items are NOT allowed in the bounce?
A: No shoes, food, drinks, candy, gum, water balloons or silly string. (Soft items such as balls, nerf items, etc. are ok.) In the event such is found in the bounce house a minimum $150 cleaning fee will be assessed.
Q: How many children can bounce at a time?
A: As a general guide line:
13x13 to 20x20- Ages 3 to 8 ....... 8 to 10 children (depending on size)
Larger combos ......8 or 12 children
All obstacle courses and slides .....train line of 2 to 4. 2 kids go, wait 10 seconds, send 2 more, etc.
Easy rule of thumb - each person needs a 5ft radius. Have children spread their arms out....no one should touch.
Unless otherwise stated, bounce houses have a typical 500lb weight limit.
Please keep in mind that compatible sized children MUST play on the unit at the same time, REGARDLESS of age. Different sized children must not be mixed. Please remember, the above is a guideline only. It all depends on the size of the children, and how active they are. Remember, you want to keep them safe. If needed, split them into groups.
Q: Does the blower have to run all the time?
A: Yes, the blower keeps the inflatable bounce house or slide inflated.
Q: Who Supervises the Event?
A: There must be an adult supervising all of Monkey Giggles bounces and food concessions at all times to prevent injury. You can hire an attendant to supervise your event.
Q: Can you provide an attendant?
A: We can provide an attendant to supervise your party for a fee of $22 per hour. Some equipment does require an attendant (those that accumulate water) unless you have a person designated to watch said equipment who is certified in CPR.
Q: How often are the Bounces and Food Equipment Cleaned?
A: All of Monkey Giggles bounces are thoroughly cleaned inside and out after each event.
Q: How far in advance do I need to reserve my party?
A: ASAP! As soon as you have a confirmed time and date for your party, we highly recommend that you book your inflatable(s) for that date. There's nothing worse than getting your party organized, then calling up to book a bounce house or slide, and finding that none are available.
If you have a last minute plans to rent a bounce house, if you've just found out about us, or if your other company is giving your grief, give us a call anyway. There is no guarantee we can accommodate you, but often we've had those last minute bookings and were able to get to the party on time. You never know, unless you call us.
Q: How do I reserve my party?
A: You have three choices:
If you have additional questions, would like more information or are ready to book your party please contact us today!